3CX Affordable & Modern Telephony Solution

IT Masters is a 3CX partner with advanced certification professionals ready to implement cloud telephony. We have installed 3CX in over 50 sites and completed all their partner training courses successfully.

The on-premise version of the 3CX can be easily installed on the Linux or Windows and it can be virtualized using the Hyper-V or VMware.

3CX Phone System also provides additional built-in VoIP Anti Hacking Security settings to help you in this task, such as the use of Secure SIP, multiple configurable Anti hacking settings and IP Blacklisting, making the IP PBX System more resilient to network attacks.. The licensing cost of 3CX is very simple it depends on the concurrent outbound connections.

For the smaller offices having no server available, the 3CX can be installed on the  Mini-PC as PBX Appliance or even a Raspberry Pi device. Anyone can try the on-premise version for free of cost.

 
Why 3CX is the best cloud IP telephony solution?
  • CRM integration  
  • Remote IP extensions
  • the Click to Call
  • Desktop Integration
  • Cross Platform Compatible
  • Instant Messaging
  • Advance Call Features.

Create a conference call instantly, record the call, transfer calls or start a video call all on your device

A PBX Ready for Small to Medium Call Centers

Call Dashboard, IVR & Skill Base Agent Routing

 

With little effort you can have the key call agent KPIs shown on a dashboard. Out of the box 3CX offers IVR, skill based routing etc. So you can make the right decisions to better manage your call center while reducing your deployment cost.

If you require our voice over service, we can easily assistant with standard welcome message script and right voice to represent your organization. Click here to find out.

Advance Call Agent

 

Advance Call AgentCall Center Reporting: User activity, team queue, SLA and moreQueue Strategies and real-time statistics – round robin, hunt by threes and moreBarge in, listen-in and whisper to agents’ callsAverage Talking Time.

Monitor the quality of your product and deliver out of the box advance agent support feature which your business partners will enjoy.

 

Simplify Administration

With the pressure of a beating call center administration of a PBX is the key concerns of the IT manager of any organization.

Thankfully, 3CX simplifies the telephony language and provides a simple interface to visualize your up time and extension management